Technical advice and frequently asked questions about Septim.

Theoretically, there are two possibilities: 1) to create a fictitious delivery note; 2) to create an inventory and enter the actual stock into it. However, setting up an inventory is not a good practice because it will create zero-valued inventory. In practice, the only sensible solution is a fictitious delivery note, which can be based on the physical inventory and the prices should be used according to the accounting values from the previous system.

The stock card displays all stock operations for a given stock item. The stock card is created by previewing the tables containing stock operations (daily sales, delivery notes, transfers, inventory,...).

The ingredients of the labelled recipes are removed from the stock at the accounting date by adding up the depreciation of each stock item in turn. The quantity thus written off is then listed in the "Stock Card" in the Manager as a single record - "Daily Output". When there is no inventory on a given day, the daily sales are related to the accounting date and time 23:59:59. If inventory is created on a given day, the quantity is split into a pre-inventory and post-inventory portion. The daily expenditure made before the inventory has the same time as the time of creation of the inventory, the daily expenditure after the inventory has the time 23:59:59.

The Septim quantity is the quantity that Septim expects to have in stock based on its calculations. The "Actual Quantity" or "Physical Quantity" is the quantity found in the warehouse during the inventory.

The change will be reflected in the next inventory after the corrected delivery note. The quantity will change according to Septimus. The change will also be reflected in the stock card, which shows the history of operations with the stock item and therefore the surplus and discard inventory. The physical quantity in inventory and therefore the actual stock will not change.

In the Manager in "Options -> Money -> Currencies", the exchange rates of the selected currency are set in the lower view. The exchange rate is set for a specific exchange rate model, the time validity of which can be defined in "Options -> Money -> Exchange Rate Ticket".

When setting up a new money route, just uncheck the "Record cash balance" option. This is no longer possible for existing routes. It is used e.g. for a money route like "Unreturned amounts", where the cash boxes accumulate a negative balance and then the cash box cannot be closed.

There are two options:
1) In the menu "Finance -> Turnover" I select the view "Group items by discount amount".
2) In menu "Finance -> Turnover" I check "Show base price".

It's because of accounts cancelled in Manager. If I cancel an account in Manager and view the detailed sales, then while the account cancellation made in Manager does not show up in sales when restricted by cashier, it does when restricted by cashier. So it is better to use restriction by cash register in such case.

At the checkout, only cash payments can be changed to any money route. You can only change the payment method for single-payment accounts. If an account contains multiple payments (even multiple payments of the same type), it is not possible to change the bill payment.

With a tariff we can purchase a price category for a certain period. When an account is opened for a customer, the price category purchased by the tariff is assigned to the customer. The customer's price category does not change and will come into effect when the tariff expires.

The price category is set according to the customer (according to his price category). If the customer has a valid tariff, the price category according to the tariff is used.

Automatic price changes are handled in Septimus through Happy Hours. Happy Hours changes the price category for another one, or sets a specified discount.

The discount is applied to all recipes at the same rate (percentage). The price category allows you to define different amounts of discounts (or mark-ups) within a price category for each recipe by defining a specific price for the price category and recipe.

No, the print pattern of the voucher is selected using a global parameter and is the same for all devices.

This can be set up immediately when creating a customer in the Manager application via a separate tab of the customer edit dialog. Additionally in the menu "Customers -> Customers" in the dependent view "Allergens".

In the Manager application in "Options -> Access rights -> System users" insert a new record. Fill in the user data - necessary are "First name" (e.g. first and last name), "User name" (= login name to the system) and if the user will be logging in with a card, enter or read the card/chip code in the "Identification" field. The newly created user must then be activated (using the "A" button on the top control panel), when activated the user is prompted to set their password. Finally, the user still needs to be inserted in the bottom dependent view into the appropriate permission groups. This gives the user all the permissions defined for these user groups.

In the Manager application, in "Options - Access rights - User groups", select the group of which the user is a member and in the child view "Groups to which users (groups) can be added", select the groups to which you want the user to be able to add other users (or entire groups of users). In order to be able to insert a user into a group, we must also have all the same rights as the group we want to insert the user into.

A master customer to which other (slave) customers can be assigned. When a customer is assigned a master customer, the master customer account can be used to pay the bill. Payment from the master account can be limited to selected recipes only.

In the checkout screen layout menus, in the close account window, create a new button. Assign the "Close Account" command to this button and set its parameters to not print the receipt.

Yes it is possible, but only if the download/upload speed of the internet connection is at least 4/2 Mbps and the latency is at most 15 ms. For more limited internet options, we recommend the customer to find another solution.

The price list is used to define the validity of a price model. For price models, recipe prices are then defined.

By weight is meant the weight of the packaging in this case, e.g. the plate or bowl, which is to be subtracted from the total weight during weighing. Weights are set in the Manager in the menu "Options -> Basic parameters -> Weights". You then need to add the component "List of weighing pairs" to the marking screen in the Cash Register account. In case of using the linking of the cash register with the weighing scale according to the Welmec protocol, it is possible to set a preset tare value for a recipe for which the "Protected weighed item" flag is checked.

He doesn't have to. The turnover summarises the price without VAT, the VAT amount and the price with VAT as recorded in the closed account items (all rounded to 2 decimal places). The difference can be in the order of crowns and is due to rounding. 

It may be that there are several "Checkout" applications running that have the same client application set in their ini file, so they connect as identical devices and then problems with printing arise. The running client applications can be found in "Manager in Options -> Access rights -> List of connected users". Here you can see from which IP address which application is connected. Each checkout application should have two entries here: CASHIER and SERVICE. Connection "CASHIER" is the cash register application, connection "SERVICE" is the actual print server of this cash register. If there were more than these 2 records for one PC Checkout application, it means that somewhere this application is running duplicated. The solution is to disable the duplicate running application. If you are unsure, or if this does not work, please contact the Septim Systems Helpdesk.