Monitoring hardware and software.
For our clients, we provide an extension to the service contract in the form of monitoring of upcoming potential problems.
What is Septim HW and SW monitoring?
To prevent problems, we offer remote monitoring of Septim hardware and software. We monitor whether:
- there is enough free space,
- no damage to the database,
- lifetime and hard disk status using SMART technology,
- regular backups have not been interrupted,
- the status of the backup power supply is good,
- WebCare is available and operational,
- the Central Customer Database is available and operational,
- response speed for WebCare and Central Customer Database services. If response times are prolonged, monitoring helps to resolve the issue before the first customer using the service complains,
- other services.
Each of these examples can cause serious problems on the service when it fails.
A common part of our service is not only the monitoring itself, but especially the active handling of warning signals. If we are informed of a potential problem, we will inform you immediately and are ready to start solving the problem as part of your service order.
I am interested in the monitoring service.
30 years
in business
3 000+
cash registers in operation
60+
employees
420 restaurant chooses Septim
Septim has become a partner of another restaurant of Radek Kašpárek, after the very successful Michelin restaurant FIELD. The Septim operating system is now implemented in 420 restaurant, the most anticipated gastronomic venture of 2023!
Miton increased its stake in Septim
We would like to inform all our partners about the changes in the ownership structure of the company. After two years of cooperation, the Miton investment group has increased its original minority stake in Septim to a majority one.
The difference between POS and a restaurant operating system
The POS system and the operational system are two different but interconnected systems that play a key role in the operation of a restaurant.
