Protel Hotel system.

We bring a great comprehensive solution for hotels and hotel restaurants by connecting with the Protel hotel reservation system.

What is the Protel Hotel and reservation system?

The Protel Hotel and Reservation System is a globally available software for the comprehensive management of hotels of all sizes.

  • Protel + Septim - more than 15 years together
  • Protel is managed by 12 experts
  • 24/7 support

What are you interested in?

Respected establishments that use the interconnection of the Protel Hotel system and the Septim POS system.

How does the Protel Hotel system and Septim system work together?

The connection is sophisticated based on long-term cooperation and experience. In dozens of hotels in the Czech Republic and Slovakia, the Septim and Protel systems are connected for ideal harmony in the hotel environment. The connection solves:

  • Finance: sharing of payment information, hotel/restaurant payment options and hotel account sharing
  • Warehouses: sharing of warehouse and check-out information for restaurant and hotel (e.g. minibars)
  • Guests: guest information, account information, special requests

Protel Hotel system modules.

  • Online booking engine WBE (Web Booking Engine): takes bookings directly from the hotel website and is fully integrated with Protel
  • Online Booking IDS (Internet Distribution System): Protel can be linked to various internet portals and channel managers - list of available ones on request
  • Banquet module: booking and administration of conference events in the hotel
  • Daily Rates: support for flexible pricing policy
  • Active Desktop: all the information required for the operation of the reception directly on the desktop
  • Sales module: detailed business information about your guests. Activity and meeting records
  • AutoVIP: automatic evaluation of your guests in terms of number of stays and amount of sales
  • Messenger: automatic sending of emails and messages directly based on events in Protel
  • Straiv: communication tool between guest and hotel
  • Planet: fully integrated payment solution
  • Business Intelligence: sophisticated and flexible reporting tool
  • Vouchers: registration and sale of vouchers
  • HousekeepingAPP: mobile application to support the work of housekeepers

Protel Hotel system integration.

Septim restaurant operating system
Complete interconnection of the hotel and hotel restaurant with Septim and Protel systems. 

Internet distribution systems
Connection to online booking systems. For example, TravelData, d-edge, Travel-click and others.

Sport and wellness
Connecting systems for the organisation of sports and wellness centres. For example TeeTime, EPOS, TAC, MemberPro and others.

Payment solution
Planet's proprietary payment solution, which significantly helps automate hotel operations.

Locking systems
Connecting locking systems. For example, Assa Abloy, 4Suites, Dormakaba, Salto, Zaplox and others.

Online checkin
Connecting several online check-in systems, the most sophisticated of which is STRAIV.

Revenue a reporting
Connecting reporting solutions. For example CrystalStat, Ideas, Pace Revenue, Duetto, RevControl and others.

Accounting systems
Allows the transfer of accounting data from Protel directly into the accounting system, e.g. total closings or individual invoices and accounts.

Other connections
Other integrations are for example building management systems, telephone exchanges, naked televisions or document readers.

Areas addressed by the Protel Hotel system.

Financial control and reports

  • Multi-currency support
  • Currency exchange module
  • Cash register closing, cash/currency overview
  • Accounts receivable tracking and reminders
  • Tax exceptions
  • Calculation of commissions
  • Advance management
  • Interface for payment gateways including online payment options
  • Customizable reports
  • Occupancy and revenue forecasts by segment
  • Business Intelligence
  • Export of all reports to MS Excel

Internal communication, housekeeping and maintenance

  • Internal booking instructions and notes
  • Calendar of events
  • Notepad
  • Active desktop
  • Messenger
  • Protel Cloud PMS for mobile devices
  • Room status records by cleaning
  • Maid point system
  • VIP codes
  • Housekeeping App
  • Interface for switchboards or hotel televisions
  • Pagers

Pricing policy, turnover increase, cost reduction

  • Price control (automatic availability of price lists according to preset parameters)
  • Step-by-step booking form
  • Packages and special offers
  • Discounts
  • Daily Rates
  • Vouchers
  • Web Booking Engine (direct online marketing)
  • Interface to Internet distribution portals
  • Interface to "Revenue Systems"
  • Thanks to a range of interfaces you save on labour costs
  • Web Booking Engine (direct online marketing)

Communication with the guest and guest care

  • Guest profiles with enhanced functionality
  • Templates for all documents - easy for editing and users
  • Individual categorization of guests and reservations
  • Clear business structure of guest profiles
  • AutoVIP
  • Sales Module
  • Messenger (Email/SMS)
  • Straiv - online check in / out

Legislative requirements of the Czech Republic and Slovakia

  • Programme and outputs in Czech / English / German
  • VAT calculation (update when rate changes)
  • Foreign Police (reg. cards, house register, electronic submission - *.unl format)
  • Samples of invoices and bills
  • Calculation of municipal fees
  • Nationality report for the Statistical Office
  • List of nationalities incl. ISO codes


  • Banquet module
  • MS Visio (for room layout)
  • Creation of documents including quotations, contracts and function sheets
  • Direct link to FO, including event accounting
  • Business Intelligence

Hotels that use the Protel system in the Czech Republic.

Global chains that can use Protel.

Frequently asked questions for the Protel Hotel system in conjunction with Septim.

What is the main benefit of the Protel Hotel system?

The main benefit is the comprehensive and stable coverage of the entire hotel operation. For the connection to the hotel restaurant, a sophisticated connection to the Septim operating system is crucial.

What is the first step for using the Protel Hotel system in our operation?

A hotel system is a complex thing with many variables. Contact our consultants who will work with Protel representatives to find the best solution for your hotel and hotel restaurant.

30 years

in business

3 000+

cash registers in operation



Discuss with our consultants how to do it.

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Riccardo Lucque and his luxury restaurant chain La Collezione rely on Septim

Riccardo Lucque and his luxury restaurant chain La Collezione rely on Septim

"Septim has helped us get to know our guest even better thanks to its customer programs," says Riccardo Lucque, chef and owner of the La Collezione restaurant chain, which includes Aromi, La Bottega, La Finestra, Laboratorio and Amano.

420 restaurant chooses Septim

420 restaurant chooses Septim

Septim has become a partner of another restaurant of Radek Kašpárek, after the very successful Michelin restaurant FIELD. The Septim operating system is now implemented in 420 restaurant, the most anticipated gastronomic venture of 2023!

Miton increased its stake in Septim

Miton increased its stake in Septim

We would like to inform all our partners about the changes in the ownership structure of the company. After two years of cooperation, the Miton investment group has increased its original minority stake in Septim to a majority one.