Service and support

The ASW Systems company is aware of the fact that a reliable service and technical support for our present customers is the basic prerequisite of future prosperity. For this reason, we employ a sufficient number of support staff, who are trained thoroughly, who are ready to solve all arising situations and who can always be reached on the Septim HOT LINE. Service can be also requested in writing, by fax or email.

Support staff contacts

e-mail

servis@septim.cz

Hotline in working hours 8:30-17:00

+420 257 011 101

Hotline past working hours

+420 777 737 846

Hotline for customers from Slovak republic

+421 221 028 564


After sending a message to the address servis@septim.cz, you will receive an automatic notification that your message has been delivered. If this notidication does not arrive in several minutes, your message has been probably identified as SPAM mistakenly and our antispamware deleted it. Please, try sending the email again and contact us by phone.

Customer protection line

In the case of any complaint, or any suggestion to improve our services, you can call our Customer protection line. The line is directed right to the owner of the company. Please use the phone contact only in emergency situations.

telephone: +420 602 233 122 ochrana.zakazniku@septim.cz

This line is not meant for requesting service.

 
  © 2008 ASW Systems s.r.o.