Every hotel can access not only its own centrally stored data, but also data from other hotels, provided cross-property reservation is desired. Availabilities are determined in real time for all the hotels, while reservations are immediately posted to the central system. All the Front Office, Banquet and Sales & Marketing functionalities are available both centrally and from each
You can even leverage protel MPE's web interface to make central reservations over the internet. Your guests will be able to reserve rooms online across your entire chain - without any need to set up special infrastructure in each individual hotel! Of course, you can also set up computer reservation systems (GDS) centrally to protel MPE for even greater convenience and functionality.
Every guest, company and travel agency is listed only once in your entire hotel chain's or group's database. If you wish, you can even give all your hotels online access to all the information stored for a particular hotel. With total visibility into revenues, guest stays and reservations, your sales department can centrally plan and manage all its sales activities. You'll have everything you need to implement central customer relationship management.
With protel MPE, any hotel in your chain can generate multi-property reports from the central database. These are essentially real-time reports, since there's only one database and all the work is done online. Fine-grained access controls determine which properties can see which data. The Microsoft SQL database provides the best guarantee that external analytical tools will get the most out of your data. Built-in business intelligence functions thus allow you to translate information into informed action.